This merger brings together two member-driven organizations with deep roots in service, shared values, and a commitment to enriching lives through belonging, support, and tradition.
Together, we’re creating more opportunities for members to thrive while honoring the unique heritage and strengths of both societies. CSA will retain its name, member group structure, and cherished events, now supported by the expanded resources and reach of BetterLife.
This page is your go-to resource for updates, FAQs, and helpful tools as we move forward together.
The BetterLife Member Services Team is here to help with your CSA policy. Give us a call at 1-800-779-1936.
We strive to keep this merger announcement page up to date with the most current information available. Keep checking this website for the most recent merger updates.
For CSA Members who are paying through your bank’s bill pay system, once you receive a premium notice with the BetterLife logo, please log into your bank account and update the address for mailing payments to:
BetterLife
PO Box 2937
Milwaukee, WI 53201-2937
After the system conversion, any payments sent to CSA will be forwarded to the BetterLife office. However, these may be delayed and generate late notices. Don’t hesitate to contact our Member Services department with any questions: 1-800-779-1936.
Yes. After the system conversion, keep an eye out for a bill from BetterLife in Madison, WI. Your premium due date and total payment will remain the same, but the date you receive your notice may change.
To make a payment, please visit www.betterlifeins.com and use the “Make a Payment” link found on the top of the page. As always, you can contact Member Services at 1-800-779-1936 if you have any further questions.
Yes, please mail payments to:
BetterLife
PO Box 2937
Milwaukee, WI 53201-2937
If you’ve mailed a payment to CSA, do not worry, as mail is being overnighted to the new address for payments to be posted on time.
No, we’ll take care of it! We will automatically convert your information into the BetterLife system.
No, the only change is that your policy will now be under the name BetterLife. All other terms of your contract will stay the same. Once the merger is finalized, we’ll send you a policy endorsement of the name change for your records.
No, we’ll simply send you a policy endorsement of the change, no need for a new policy contract!
Yes! Once we finalize the online system conversion at the end of 2025, you can set up a user account on the BetterLife member portal. Through this portal, you can access your policy status, premium information, policy cash values, and more. We’ll keep you updated on when and how to join the BetterLife member portal.
Yes, if you are currently on waiver of premium, your benefits will continue automatically, and all claim information will be forwarded to BetterLife. Rest assured, we’ll keep the claim process easy, with timely payments when you need the benefits the most.
We will invite current CSA agents to join the BetterLife family. If your agent chooses to become a BetterLife agent, they will be able to access and service your policy. Feel free to call Member Services at 1-800-779-1936 to inquire about your agent’s status.
No, we don’t expect any delays. We will continue to serve you with the same caring and timely service our members have come to expect.
Starting in November, all communications regarding your policy and member benefits will come from BetterLife, a different kind of life insurance company. Keep an eye out for our blue and yellow logo!
No, when you call the BetterLife Member Services department, you’ll speak directly with a knowledgeable and friendly member of our internal team in Madison, WI. Additionally, we are happy to provide translators who speak various languages, including Czech and Slovak.
Of course, simply call our Member Services Team at 800-779-1936 to request to speak to an agent who will be happy to talk through the best financial protection options for you or your family.
You can explore the variety of life insurance and annuity products we offer at www.betterlifeins.com, or call our Member Services Team at 800-779-1936 to request to speak to an agent about the products we offer.
Your lodge halls will continue to be a place of comfort and gathering for you and your lodge/group. Lodges will maintain their current names and signage will not change.
The funding your lodge/group receives will remain the same, so you can continue making a meaningful impact in your community.
The lodge bank accounts, signers, and tax ID numbers (a nine-digit number used by the IRS to administer tax laws), won’t change. Some banks may require the title on the bank accounts to reflect that you are a part of BetterLife. If that happens, we will provide you with the documentation you may need in December.
The sense of community that you, as members, get through reading the Journal is just as important to us as it is to you. That’s why you can expect to receive the monthly Journal in the near term with the same member-focused content you’ve been enjoying.
Supporting our young members is something we, at BetterLife, are passionate about. The annual scholarship’s funding and promotion will remain unchanged. For more information about BetterLife’s National Scholarship, visit: betterlifeins.com/member-resources/member-benefits
We are thrilled to welcome Terry Placek to the BetterLife Board of Directors. We will invite the remaining members of the CSA Board of Directors to join our respected and valued Member Advisory Board. To meet and learn more about BetterLife’s Board of Directors, visit: betterlifeins.com/board-of-directors.
The Member Advisory Board (MAB) is a group of dedicated BetterLife members who serve as a bridge between the organization and its broader membership. They provide feedback, represent member interests, and help shape initiatives that align with BetterLife’s mission and values.
An advisory board is a body that offers strategic guidance, insights, and recommendations to an organization. Unlike a governing board, it does not have formal decision-making authority but plays a vital role in influencing direction, fostering innovation, and ensuring that the voices of stakeholders are heard and valued.
We welcome all members aged 16 and up to vote for the BetterLife Board of Directors. Elections for half of the directors take place every two years, with the next election scheduled for 2026.
While we can’t sell new policies in New York, we will continue to service existing policies and support the members and lodges in the positive impacts they make in their communities.
Unfortunately, BetterLife will not be licensed in the state of California. Therefore, CSA members in California will become members of GBU Life, a trustworthy, member-focused company. Affected members will receive a letter this fall that provides further details. You can learn more about GBU Life by visiting their website https://gbu.org/
Yes, and we can’t wait to join! We’re expanding our impact by inviting BetterLife members to participate alongside CSA members. The rules and prizes will stay the same.
The CSA Lodge Recognition program will remain the same through next year and then we will think about possibly combining it into one recognition program for all CSA Lodges and BetterLife Member Groups.
Yes, the photo contest will remain the same, so start snapping photos!
The CSA benefits that will remain the same for CSA members for the next year are scholarships, the Lodge Recognition Program, Lodge Group Funding, the Miss CSA Pageant, the CSA Get-Together, the Fraternalist of the Year award, and the Photo Contest. Benefits extended to both CSA and BetterLife members will include CSA’s discount program and Bowl-a-Rama, as well as BetterLife’s five unique hardship benefits and discounted Life Line Screenings.
We encourage you to sign up for our BetterLife Connect social platform. This site is a great place to discover events and happenings near you, as well as stay connected with the BetterLife community. You can learn more and join by visiting: connect.betterlifeins.com. For questions and information about CSA events, please call 630-472-0500.
Feel free to check out our website at www.betterlifeins.com. We also invite you to follow us on social media to join our online community and stay up to date on news, events, and community stories:
Facebook: www.facebook.com/betterlifeins
Instagram: www.instagram.com/betterlifeins
LinkedIn: www.linkedin.com/company/betterlifeins
CSA and BetterLife are merging to strengthen and expand our shared mission of supporting and improving the lives of individuals and families, especially in rural communities across the U.S. By joining forces, we will grow our impact, enhance our programs, and better serve our members. Both organizations share a deep commitment to celebrating and honoring cultural traditions, and this merger allows us to continue that legacy while creating new opportunities for connection and community. With aligned missions and values, we’re excited about what we can achieve together.
John Kielczewski, CSA President and CEO, shaking hands with Chris Campbell, BetterLife CEO and Board Chair, after signing the merger agreement.
Better means belonging, and at BetterLife we are excited to share with you that our community may soon be growing.
BetterLife and CSA Fraternal Life have announced plans to merge our two societies in 2025. The Board of Directors from both BetterLife, and CSA Fraternal Life recently approved the merger agreement, which moves the process forward to allow a vote by CSA delegate members. We hope for final approval this summer.
CSA Fraternal Life, based out of Lombard, IL, was founded on the principle that each of us are brothers and sisters. CSA has been serving members nationwide for more than 170 years while promoting community involvement and volunteerism. CSA has a complementary membership footprint and a strong Czech – Slovak heritage. Both organizations share a cultural heritage as well as a belief in the power of fraternal organizations to build communities. We are perfect matches.
Under the merger agreement, CSA will become part of BetterLife but retain its brand and existing member group structure, processes and events. CSA’s current employees will continue to serve its members as part of BetterLife.
As a member, you are part of a growing group of people who care about not only their physical and mental health but also being part of their communities. This merger will allow us to grow our BetterLife events further and provide more opportunities to develop lasting bonds with like-minded members.
We will keep you informed as this process moves forward. If you have any questions, please reach out to us at info@betterlifeins.com.
Sincerely,
Chris Campbell, BetterLife CEO and Board Chair
BetterLife
CSA Fraternal Life